A-Z OF USEFUL INFORMATION

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

AA Office
In Car Park 4, off Somerset Road inside Gate 20.

Accommodation
Hotel reservations
Expotel, the leading hotel specialist, has been providing a wide range of specially discounted hotel rates for the Wimbledon Championships since 1992.
To book your own discounted accommodation online or to check availabilty at a variety of hotels with specially reduced rates, please visit:

Alternatively, you can book your accommodation through Expotel's reservations team, who will be more than happy to deal with your booking requirements.
Please contact Expotel on:
Telephone: + 44 (0) 207 372 2001
Fax: + 44 (0) 207 624 4847
Email: events@expotel.co.uk
General Website: www.expotel.com

Private housing
Several companies offer private housing for use during The Championships. As these services are provided by a third party, the Club can neither recommend any particular organisation nor guarantee their products/service etc.
Please contact these companies directly:
Acer Lettings
Telephone: +44 (0)20 8286 9292
Email: carly@acertennislettings.co.uk
Website: www.acertennislettings.co.uk


Wimbledon Tennis Lettings
Please contact Margaret Heenan
Telephone: +44 (0)20 8875 0607 or 07788 757 132
Email: info@wimbledontennislettings.co.uk
Website: www.wimbledontennislettings.co.uk


Tennis London
Please contact Mrs Joanna Doniger
Telephone: 020 7376 4888
Email: joanna@tennislondon.co.uk
Website: www.tennislondon.co.uk


Keyhold
Please contact Mrs Sue Lightbody
Telephone: 020 7733 4518


Wimbledon Accommodation
Please contact Janet Thurtell
Telephone: 020 8946 8986
Email: info@wimbledonaccommodation.com
Website: www.wimbledonaccommodation.com


Wimbledon Homes B&B
Bed and breakfast accommodation in private homes
Please contact Jane Scoon
Telephone: +44 (0)20 8946 8491
Email: janescoon@wimbledonhomesb-b.co.uk
Website: www.wimbledonhomesb-b.co.uk

Ambush Marketing

  • One of the Club's key objectives is to enhance the unique character and image of The Championships by keeping our courts and grounds relatively free of commercial sponsorship and product placement. Hence the lack of overt advertising around the Grounds.
  • This helps to give the event and the Wimbledon brand a special resonance that TV and commercial companies around the world wish to be associated with, and enables the Club to derive revenue which goes towards the funding of The Championships and British tennis.
  • Over the years, however, there has been a sharp increase in the amount of free unauthorised commercial advertising material, which is distributed to the Wimbledon queue and ticket holders in order to obtain free advertising in our grounds or on television.
  • This practice is known as 'ambush marketing' and often consists of free sun hats, free rain capes, free umbrellas, free suntan creams, free radios, free water bottles, etc., all bearing heavily branded commercial messages. It is an issue on which the Olympics, the Masters Golf at Augusta and many international sporting events have had to take a firm stance by confiscating such branded items at entry point.
  • We feel a similar approach is justified and will either be temporarily confiscating those items which we know or have reason to believe are part of an ambush marketing campaign, or refusing entry to spectators who are not prepared to surrender such items. Spectators would be perfectly entitled to leave them at Left Luggage and collect them at the end of the day should they wish to.
  • We do, however, have no issue with spectators who bring their own branded food and beverage into the Grounds, for example, items which have been purchased from normal retail outlets. Similarly, branded clothing purchased for normal personal use, with no obvious 'ambush' potential, is entirely acceptable.
  • Equally, we will do our best to make sure that our security staff are fully conversant with the issue and are able to apply the policy with tact, common sense and good judgement.

Autograph Island
Interviews and signing sessions with top players is near the Aorangi Pavilion.

B


Babies and Children
Babes in Arms and Children under 5 years:

  • We recommend that babes in arms and pushchairs are not brought to The Championships as the Grounds are large and crowded
  • A ticket is not required for those under 5.
  • Babes in arms and children under five are NOT allowed in the Show Courts (Centre Court, No.1 Court, and Courts 2, 3, 12 & 18)
  • A limited number of baby changing facilities are available but there are no facilities for mothers to 'express' milk.

Bank (HSBC)

  • Located just to the north of Gate 3.
  • Opening hours 10.30am - 8.30pm
  • ATMs are located in the Bank, the North Concourse and outside Gate 1.

Bicycles

  • Public bicycle racks are available for free, at the owner's risk, in Car Park 8.
  • Bicycles left in other areas will be removed by the Police.

C


Children 5 years and over

  • A ticket (full price) is required
  • Children in this category are allowed into all courts provided that they have their own seat and do not disturb other spectators.
  • Children under 12 years MUST BE ACCOMPANIED by an adult at ALL TIMES.

Cushions

Souvenir cushions are available from The Wimbledon Shops.

D


Drinking Water
There are numerous drinking water fountains located around the Grounds.
See the map of the Grounds


E

Eating and Drinking

Wimbledon is the largest single annual sporting catering operation in Europe. All the catering is undertaken by Facilities Management Catering Limited.
Around 1,800 FMC staff are required to operate the catering outlets. The quantity of food and drink served during the fortnight is enormous.

Typical examples are:

  • 300,000 cups of tea and coffee
  • 190,000 sandwiches
  • 150,000 buns, scones, pasties and doughnuts
  • 200,000 glasses of Pimm's
  • 135,000 ice creams
  • 100,000 pints of draught beer and lager
  • 30,000 portions of fish and chips
  • 30,000 litres of milk
  • 28,000 kilos of English strawberries
  • 22,000 slices of pizza
  • 17,000 bottles of champagne
  • 12,000 kilos of poached/smoked salmon
  • 7,000 litres of dairy cream

In addition, more than 130,000 lunches are served, as well as 30,000 meals for FMC's own staff!

Strawberries and cream

To ensure utmost freshness, strawberries — usually Grade I Kent strawberries of the highest quality from LEAF-registered farms — are picked the day before and arrive at Wimbledon at 5:30am, prior to being inspected and hulled.

Restaurants
A. The Wingfield Restaurant
Waitress service luncheon and afternoon tea. For luncheon, booking is advised - go to www.fmccatering.co.uk and click on 'Wingfield Reservations' or fax +44 (0)20 8944 2253.
B. The Baseline Restaurant
Serving a delicious hot and cold menu including burgers, salads and drinks.

Self-Service Restaurants
C. Café Pergola
Service-assisted lunch and afternoon tea, light refreshments and wine bar.
D. Conservatory Buffet
Self-service hot and cold lunches, afternoon tea and light refreshments.

Cafes and Bars
E. The Baseline Café
Sandwiches, hot paninis, cakes, freshly ground coffee.
F. Court Buffet
Sandwiches, light refreshments and bar.
G. Play Tennis
Sandwiches and light refreshments.

Grab and Go
H. Tea Lawn
The Champagne Bar, strawberries & cream, light refreshments, pizza, dutchee sausages, sandwiches, salads, cookies, pastries, baguettes and The Long Bar.
I. Food Village
Hot food take-aways including stir-fry, fish & chips, pizzas and burgers. The Pantry sandwiches, salads, pastries, cookies and beverages. Ice Cream Parlour. The Village Bar
J. The Bakery
Baguettes, pizzas, freshly baked pastries and light refreshments.
K. Aorangi Food Court
Self-service hot and cold food, sizzling salads, pizzas, sandwiches, strawberries & cream, coffee bar, light refreshments and bar.
L. Aorangi Café
Southern-fried chicken, sandwiches, light refreshments and bar.
M. Aorangi Terrace
Bar, ice cream and light refreshments.

Restaurants for Debenture Holders
There are a number of restaurants and dining areas on-site for the exclusive use of Debenture Holders.
Please refer to the Debenture Holders' website for details

F


First Aid posts
The St John Ambulance Brigade runs four First Aid posts.
See the map of the Grounds

H


Hospitality
See Hospitality


I


Information Desks

A wide variety of information is available from six points around the Grounds.

See the map of the Grounds

J


Jobs
See Working at Wimbledon

L


Lawn Tennis Association
At the LTA’s British Tennis Experience located under No.1 Court, near Gate 3, you can take part in activities including interactive tennis games and competitions to win prizes, or simply chat to friendly and knowledgeable LTA representatives about how to get more involved in British Tennis. Find out more about allplaytennis.com and also British Tennis Membership for great benefits and more ways to play tennis.

Left Luggage
There are no Left Luggage facilities inside the Grounds. Left Luggage facilities are provided at a number of locations outside the Grounds, and are open from 6am. The charge is £1 per item.

Camping equipment, oversize bags, picnic hampers and other prohibited items must be left in one of these facilities.
All bags will be searched before acceptance into the Left Luggage facilities.

Lost Property
The Lost Property Office is situated under the West Stand of No.3 Court, near Gate 13. Telephone enquiries +44 (0)20 8971 2251.

M


Museum

  • Located at Gate 3. The Wimbledon Lawn Tennis Museum is open during The Championships, for ticket holders only, from 10.30am - 8.00pm, and daily throughout the year (10.00am - 5.00pm).
  • Admission: Adults £11, OAPs, students and concessions £9.50, children under 16 £6.75

Wimbledon Lawn Tennis Museum

N


Newsagent
Located in No.1 Court (Level 1) near Gate 3.

O


Order of Play & Results

  • The full draw of the main Championships events, the daily order of play and results to date are displayed in the Gate 3 piazza and outside the Debenture Holders' facilities at the north side of Centre Court.
  • Scoreboards showing point-by-point scores for matches on Centre and No.1 Courts are located on the South Concourse, and outside the No.1 Court Stadium
  • Full match information displays are available on the South Concourse opposite Court 4 and near Gate 5.
  • Television monitors showing up-to-date scores, results and other public information are situated around the Grounds.

P


Park & Ride
See Travel

Pass-outs
To exit and re-enter the Grounds a valid ticket and the appropriate wristband are required (available at most gates).

Pharmacy
Located in No.1 Court (Level 1) near Gate 3.

Photography
Photographs (still or motion) taken inside the Grounds may only be used for private, not commercial, purposes.

Picnic Hampers
See Security

Play Tennis
Interactive game, set and match fun for children south of Court 12.

Police
A Metropolitan Police office is located in the North Hall of Centre Court.

Prize Money
The All England Club awarded a total of £ 14,600,000 in prize money to competitors at The 2011 Championships. The Men's and Ladies' Singles Champions received £1,100,000. Prize money announcements for 2012 will be made at the Annual Spring Press Conference in early 2012.
See full breakdown of 2011 Championships Prize Money

Programmes

  • Official programmes, containing daily order of play, essential information and articles about The Championships may be purchased from kiosks around the Grounds.
  • Final programmes are available from PPL Sport & Leisure, Bradford Hosue, 39A East Street, Epsom, Surrey KT17 1BL for £9 incl. p&p. They are also available online at PPL Sport & Leisure.

R


Radio Wimbledon

  • On air daily throughout The Championships, providing the latest scores, match reports, background information, local traffic and weather news. Broadcasting live on 87.7 FM to a 4-5 mile radius from Wimbledon.
  • Two further channels broadcasting match commentaries from Centre Court (96.3fm) and No1 Court (97.8fm).
  • Also broadcast live on wimbledon.com

S


Schedule
Provisional Schedule

Seating Plans

See Seating Plans

Shopping
The Wimbledon Shops, in the Centre Court and No.1 Court stadia, between Gates 3 and 4 and in kiosks around the Grounds, stock all official Wimbledon merchandise and a wide range of gifts and souvenirs. Merchandise is also available to purchase through the online Wimbledon Shop.

See the Wimbledon Shop

Show Courts
Centre Court, No.1 Court, No.2 Court, No.3 Court and Courts 12 & 18 are defined as the 'Show Courts.'

Sony 3D
Sony will be broadcasting The Championships finals in 3D TV at selected 3D cinemas around the country. Find out more about Sony 3D

Speed of service net
Try your service compared with the professionals at the Play Tennis marquee south of Court 12 (proceeds to charity).

Suppliers
See Official Suppliers

Start Times
Play is scheduled to start on No. 1 Court at 1.00pm for all 13 days. On Centre Court, play will start at 1.00pm for the first 11 days, and 2.00pm for Finals' Weekend. On all other courts play is scheduled to start at midday for at least the first eight days and 11am for junior matches on the middle Saturday and during the second week. Non-Ticket Holders cannot be admitted after 8.00pm.

T


Telephones, public
Located inside the Grounds:

  • In Centre Court North Tunnel
  • By Gate 13
  • In the No.1 Court stadium and outside the Grounds near Gate 9 and in Marryat Road

Television screen
Located at foot of Aorangi Terrace.

TV Broadcasters

View a list of TV broadcasters

Toilets
There are numerous toilet facilities available throughout the Grounds.

Transport

Travelling to The Championships

W


Weather/Sun

  • Come prepared for extreme weather conditions, taking appropriate measures when in the sun or rain.
  • Even on warm days, it may be cooler in the covered and/or shaded areas of the stands in Centre and No.1 Courts and an extra layer of clothing may be required.

Wheelchairs

  • A special map/information leaflet is available at all gates with recommended routes shown on the map.
  • There is a limited number of reserved spaces for ticket holding wheelchair users on Centre, No.1 Court, No.2 Court and No.3 Court. For safety reasons NO other seating on these courts may be occupied by wheelchair users.
  • A leaflet explaining how to enter the ballot for these spaces is available from Gate 3 or Centre Court (SW) Information Desks during The Championships.
  • See Easy Access
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