The All England Lawn Tennis Club, the home of The Championships, Wimbledon, needs to recruit a Men’s Dressing Room Attendant. The job holder will provide an excellent standard of service to Members year round and to professional players during The Championships.
Duties will include welcoming Members and guests, answering queries, resolving any problems, making court bookings (on a computerised system), taking lunch orders, running baths and showers, offering a laundry service and shoe clean. The role includes daily cleaning of the dressing room facilities.
The successful applicant will have a pro-active attitude, excellent customer service experience, strong communication and interpersonal skills, a thorough understanding of 5 star housekeeping standards and have relevant work experience in the hospitality industry, for example in a good hotel or sports club.
The dressing rooms are open seven days a week and the basic rota averages about 40 working hours a week, including alternate weekends. During the Championships fortnight, additional days and longer working hours are required.
To apply, send your cv/application form with a covering letter, including your current salary details, to: Jill Homan, Personnel Department, The All England Lawn Tennis Club (Championships) Limited, Church Road, London SW19 5AE. Applications to be received by Thursday 3rd October 2013.
The All England Lawn Tennis Club (Championships) Limited is an equal opportunities employer and welcomes applicants from all sections of the community. Appointments are made on merit.
JOB TITLE: Men’s Dressing Room Attendant
PURPOSE OF JOB: To provide 5 star customer service and housekeeping standards in the Men’s Dressing Rooms, year round and during The Championships.
REPORTS TO: Men’s Dressing Room Supervisor
YEAR ROUND DUTIES
Health and Safety
INTERNAL and EXTERNAL CONTACTS
Communicate effectively as needed with:
LIST OF DAILY HOUSEKEEPING DUTIES:
Daily duties include spot cleaning:
Additional daily duties include:
The Members’ dressing room is open seven days a week and currently opens to Members each day from 9am. Normally, outside the Championships period, the dressing room is staffed from 8am until around 8pm Monday to Thursday and until 6.30pm / 7pm on Fridays and weekends, however, these arrangements could be subject to change.
Two Dressing Room Attendants work 7 day shifts over a fortnight, averaging a 40 hour week and including alternate weekends. The job holder will need to be flexible to meet operational requirements and must be prepared to work additional days and hours for tournaments, matches and events held at the Club. During the Championships fortnight and the week before, longer hours are expected and usually 12 hour plus days are required.
Successful applicants will be required to have / be willing to obtain full DBS clearance.