Close Panel
KEY DATES FOR WIMBLEDON 2016

Qualifying begins: 20 June

The Draw: 24 June

Pre-event Press Conferences: 25 & 26 June

Order of Play: 26 June

Championships begin: 27 June

COME BACK FOR LIVE SCORES & LIVE BLOG FROM 20 JUNE

Wimbledon.com uses cookies. 
We use simple text files called cookies, saved on your computer, to help us deliver the best experience for you. Click continue to acknowledge that you are happy to receive cookies from Wimbledon.com.
CONTINUE >Find out more
Visit & Tickets
Museum & Tour FAQs
FAQs about the Museum and Tours READ MORE

General

What are the available options?

Museum – open 10am – 5.30pm seven days a week. Click here to book.

Museum & Tour (Public tour) – Join one of our Tours, running several times a day. Click here to book.

Museum & Private Tour – If you would like to book a private tour for groups of 15 or more, please contact us to enquire. Group rates apply.

Museum & Private Tour – for 14 or fewer people there is a flat fee. Please contact us to enquire.

What does a Museum & Tour ticket include?

Take a 90-minute tour of the Grounds with a qualified Blue Badge Tour Guide, plus access to Wimbledon Lawn Tennis Museum, including the Virtual Reality experience and free audio guide for the Museum in 10 languages.

What does a Museum ticket include? 

Access to Wimbledon Lawn Tennis Museum, including the Virtual Reality experience and a free multimedia guide for the Museum in 10 languages. Museum ticket holders may also visit Centre Court, accompanied by one of our helpful Tour Assistants, on a short 10 minute visit. These depart from the Museum Shop every 60 minutes.

When is the Museum open and what are the opening times?

The Museum is open daily (including weekends and Bank holidays) from 10am until 5.30pm.

Last day of Tours before The Championships 2017: Sunday 18 June

Museum closed: Sunday 2 July

Museum open to The Championships ticket holders only (admission charges still apply): 3 July - 16 July

The Museum will be open to the public on Sunday 9 July, if no play is scheduled.

Museum closed: Monday 17 July & Tuesday 18 July

Museum re-opens: Wednesday 19 July

Tours re-commence: Saturday 22 July

During The Championships, the Museum is open to Championships ticket holders only. Usual admission charges apply.

What days do the Tours run and what times are they?

Public tours run at least four times a day. Visit the booking page for availability on your chosen day.

Are tours available in other languages?

From July to September we run a public tour in Spanish every day at 2pm. Click here to book.

For private groups we can provide tours in 18 different languages. 

English, Cantonese, Czech, Dutch, Flemish, French, German, Hungarian, Italian, Japanese, Malay, Mandarin, Polish, Portuguese, Brazilian Portuguese, Russian, Spanish, Swedish.

Please call the Museum team on +44 (0)208 946 6131 to check for availability and to book your private tour.

What will I see on the Tour?

Click here for a list of what you will see (Subject to availability).

What will I see in the Museum?

The Museum is self guided. Click here for a list of what you will see.

We are a school or university, what is available for us?

Please see our Learning page

Booking

Do I need to book for the Museum?

There is no need to book for a Museum only visit, but you can buy tickets in advance if you wish, using our booking page

Do I need to book in advance for my tour? 

We recommend advance booking to avoid disappointment. Click here to book.

We may release additional tour spaces on the day but these places are allocated on a first come, first served basis. Online booking closes one hour before the Tour start time.

We reserve a small number of places on each Tour for people who arrive without booking but these places are allocated on a first come, first served basis.

Can I have a refund if I need to cancel a ticket or cannot come?

Tickets purchased from us are refundable prior to 10 working days before the visit. Tickets are non-refundable within 10 working days of the visit date.

Can I reschedule? 

Live @ Wimbledon takes a tour of the Wimbledon museum

You can reschedule up to one month after the booked visit date or up to your voucher expiry date, whichever is sooner, as long as you contact the Museum team +44 (0)208 946 6131 by 4.30pm on the day of your booked visit.

I have booked online but not received a confirmation email

Occasionally due to browser issues or technical difficulties a booking may not be completed or the email might not be received. If you have not received an email, please call the Museum team on +44 (0)208 946 6131 to confirm your booking.

Do I have to print my confirmation email and bring it with me?

Please ensure that you bring your confirmation email with you. This can be scanned from your smart phone or you can bring a print out.

Can I pay in advance for my tour?

Yes, please use our booking page to purchase your tickets.

I’d like to buy the tour as a gift, can I buy a voucher?

Yes, please visit the Gift Voucher section on our booking page. Gift vouchers are valid for one year from purchase and non-refundable.

I have been given a voucher/gift card, how do I book?

Please follow the directions on the gift voucher or call the Museum team on +44 (0)208 946 6131 and remember to bring the voucher/gift card on the day of your visit.

I have an e-voucher, how do I book?

Please call the Museum team on +44 (0)208 946 6131. Please remember to print the voucher that you have booked and bring it with you.

Can I use a voucher after the expiry date?

Unfortunately not, you will have to use the voucher by the date of expiry.

I’d like to bring more than 14 people, why can’t I book online?

If bringing a large group (15 or more people) we recommend booking a private tour where group rates apply, please call the Museum team on +44 (0)208 946 6131 to check for availability. Click here to enquire.

I have a London Pass, how do I book?

Please call the Museum team on +44 (0)208 946 6131. Make sure you bring your valid London Pass with you on the day of your visit. 

What is the pricing policy for disabled visitors?

Disabled visitors are charged at Concession rate or Child rate (if 16 or under). Carers go free.

Types of Ticket

Adult – 17 to 59 years old

Child – 5 to 16 years old* Family offer applies; One Child goes free for Every Full Paying Adult. Use the promo code FAMILY during booking

Infant – 0 to 4 years old - free of charge

Concession – 60 years old or over

Student – requires Student ID

Disabled – Registered disabled

Carer – Free with Disabled ticket

Planning your visit

What do I need to wear for the Museum and Tour?

Please wear comfortable footwear as there is lots of walking involved. The tours run in all weather so make sure you are dressed appropriately as parts of the tour will be outside.

What if it rains?

Some parts of the tour take place outside. The tour will continue in the rain, so please come prepared if the weather is inclement, as we are unable to offer you a refund should you choose not to take the tour. However, you can request a reschedule of your ticket up to 30 days after your scheduled visit. Should extreme weather conditions cause the cancellation of a tour, you will be offered a refund or reschedule.

Where should I go when I arrive?

Please come to Gate 4, on Church Road, where you will have your bags searched. Please then go to the Museum & Tour admissions counter in the Museum Shop where you can pay for your tickets.

Is there car parking?

There is limited car parking on site from August to April. Parking becomes inaccessible from May to July because of Championship preparations. There is no charge for parking.

Is there Blue Badge (disabled) car parking?

Yes (subject to availability), please call the Museum team on +44 (0)208 946 6131 to request a parking space.

To view accessibility information for the Tour and Museum, click here to visit disabledgo.com.

Can I bring my dog?

No pets are allowed in the Grounds, with the exception of assistance dogs.

Where is the entrance?

The public entrance is located at Gate 4 on Church Road, SW19 5AG.

Where is the nearest London Underground station?

Southfields station, on the District line is the closest station. It is a 15 minute walk or 5 minute bus ride from the AELTC. The 493 Bus in the direction of Tooting departs regularly from close to the station. Visit the Getting here page and TfL website for further information.

Where is the nearest National Rail station?

Wimbledon station is the nearest National Rail station. Trains from Waterloo to Wimbledon take approximately 20 minutes. The AELTC is a short bus ride from the station on the 493 bus in the direction of Richmond. Visit the Getting here page and TfL website for further information.

Is there step-free access to the Tour and Museum?

There is step-free access to the Museum and Museum Shop. There is a step-free Tour route available – please contact us on +44 (0)20 8946 6131 for further details.

Is there a minimum age for children attending the Tour and Museum?

There is no minimum age, although the tour may not be suitable for very young children. Please see below. Children and young people under the age of 16 must be accompanied by an adult.

Is the Tour suitable for young children?

The Tour lasts for 90 minutes and may not be suitable for very young children. We ask that parents ensure that children are properly supervised at all times for their own safety. Should children become disruptive, we may request that you leave the tour so that the enjoyment of others is not affected.

Are there facilities for baby changing?

Yes, there are facilities for baby changing in the Museum toilets and also in the Wingfield Cafe toilets.

Is there a cafe?

The Wingfield Cafe sells a delicious range of hot and cold snacks and meals.

Is there a shop?

The Museum Shop sells a range of merchandise and souvenirs. Click here for more information.

Is there a cloakroom?

There are no cloakroom facilities onsite – you will not be able to leave luggage or coats behind whilst you attend your tour, so please consider this when preparing for your visit.

What happens if you need to cancel my visit?

In the unlikely event that we need to cancel your visit more than 24 hours in advance we will contact you using the contact information you have supplied.

If we need to cancel tours in an emergency we will communicate the latest information on our website, Wimbledon.com/museum.

What if I need to cancel/re-arrange my booking?

Please contact us by the end of the booked visit date on +44 (0)20 8946 6131 to re-arrange.

During The Championships

Is the Museum open during The Championships?

The Museum is open to Championships ticket holders for every day of the Tournament, opening at 9.30am and closing at 8pm. Standard Museum admission charges apply.

Do tours run during The Championships?

There are no tours during The Championships.

Purchase Towels