Planning your visit

What do I need to wear for the Museum and Tour?

Please wear comfortable footwear as there is lots of walking involved. The tours run in all weather so make sure you are dressed appropriately as parts of the tour will be outside.

What if it rains?

Some parts of the tour take place outside. The tour will continue in the rain, so please come prepared if the weather is inclement, as we are unable to offer you a refund should you choose not to take the tour. However, you can request a reschedule of your ticket up to 30 days after your scheduled visit.

Should extreme weather conditions cause the cancellation of a tour, you will be offered a refund or reschedule.

Where should I go when I arrive?

Please come to Gate 4, on Church Road, where you will have your bags searched. Please then go to the Museum & Tour admissions counter in the Museum Shop where you can pay for your tickets or check in for your tour if you have pre-paid.

Is there car parking?

There is no public car parking available on site.

Provision is made for Blue Badge holders on a first come first served basis. For further information, please email museum@aeltc.com or call +44 (0) 208 879 5600 .

Click here to view accessibility information for the Tour and Museum.

Can I bring my dog?

No pets are allowed in the Grounds, with the exception of assistance dogs.

Where is the entrance?

The public entrance is located at Gate 4 on Church Road, SW19 5AG.

Where is the nearest London Underground station?

Southfields station, on the District line is the closest station. It is a 15 minute walk or 5 minute bus ride from the AELTC. The 493 Bus in the direction of Tooting departs regularly from close to the station. Visit the Getting Here page and TfL website for further information.

Where is the nearest National Rail station?

Wimbledon station is the nearest National Rail station. Trains from Waterloo to Wimbledon take approximately 20 minutes. The AELTC is a short bus ride from the station on the 493 bus in the direction of Richmond. Visit the Getting Here page and TfL website for further information.

Is there step-free access to the Tour and Museum?

There is step-free access to the Museum and Museum Shop. There is a step-free Tour route available – please contact us on +44 (0) 208 879 5600 for further details.

Is there a minimum age for children attending the Tour or Museum?

There is no minimum age, although the tour may not be suitable for very young children. Please see below. Children and young people under the age of 16 must be accompanied by an adult.

Is the Tour suitable for young children?

The Tour lasts for 90 minutes and may not be suitable for very young children. We ask that parents ensure that children are properly supervised at all times for their own safety. Should children become disruptive, we may request that you leave the tour so that the enjoyment of others is not affected.

Are there facilities for baby changing?

Yes, there are facilities for baby changing in the Museum toilets and also in the Wingfield Cafe toilets.

Is there a shop?

The Museum Shop sells a range of merchandise and souvenirs. Click here for more information.

Can I pay with cash?

Please note that we are a cashless Grounds, so please come equipped to make contactless payments.

Is there a cloakroom?

There are no cloakroom facilities onsite – you will not be able to leave luggage or coats behind whilst you attend your tour, so please consider this when preparing for your visit.

What items can I not bring?

Certain items are prohited from the Grounds for safety purposes. Before visiting, please refer to the full list of Prohibited Items here.

Can I bring my assistance dog or emotional support animal?

Certified Assistance Dogs that are trained by members of Assistance Dogs (UK) are allowed entry to the Grounds year round with advance notice to the Museum and Tours team. Dogs should remain with their owners at all times and must not block evacuation routes. Dedicated spending areas will be pointed out upon arrival.

If you are planning on bringing a certified Assistance Dog on site outside of The Championships, you must get in touch with us in advance by emailing museum@aeltc.com so that we can make the necessary arrangements to ensure your day runs as smoothly as possible.

Unfortunately, we do not currently allow other Emotional Support Animals in to the Grounds. This may change in the future once UK law recognises them.

What happens if you need to cancel my visit?

In the unlikely event that we need to cancel your visit more than 24 hours in advance we will contact you using the contact information you have supplied.

If we need to cancel tours in an emergency we will communicate the latest information at Wimbledon.com/museum.

What if I need to cancel/re-arrange my booking?

Please contact us by the end of the booked visit date on with +44 (0) 208 879 5600 to re-arrange.